Welcome to Zemaro Tech Store. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to abide by these terms. If you do not agree with any part of these terms, please do not use our services.
1. General Information
1.1. Zemaro Tech Store provides high-quality technology products, including Computers, Electronics, Networking, Trunking, Printers, POS Systems, Telephony, UPS, and Security solutions.
1.2. We reserve the right to modify these terms at any time without prior notice. It is your responsibility to review these terms periodically.
2. Use of Website
2.1. You must be at least 18 years old or have parental/guardian consent to use our website.
2.2. You agree not to misuse the website for fraudulent or unlawful activities.
2.3. Unauthorized access, data scraping, or distribution of website content without our consent is strictly prohibited.
3. Product Information & Pricing
3.1. We strive to provide accurate product descriptions and pricing, but errors may occur. We reserve the right to correct any inaccuracies.
3.2. Prices are subject to change without prior notice. The final price is as displayed at checkout.
3.3. We do not guarantee that all products displayed on the website will be in stock at all times.
4. Orders & Payments
4.1. All orders are subject to acceptance and availability.
4.2. We accept payments via Payment Methods, e.g., M-Pesa, Credit Card, Bank Transfer.
4.3. You agree to provide accurate and complete billing information.
4.4. Zemaro Tech Store reserves the right to cancel or refuse any order suspected of fraud or illegal activity.
5. Shipping & Delivery
5.1. We offer nationwide shipping within Kenya. Delivery timelines depend on location and courier services.
5.2. Shipping fees will be calculated at checkout.
5.3. Zemaro Tech Store is not responsible for delays caused by third-party courier services.
5.4. Customers must provide accurate delivery details. Any errors may result in delivery failures or additional charges.
6. Returns & Refunds
6.1. We accept returns within 7 days of purchase if the product is defective or incorrect.
6.2. Returned products must be unused, in original packaging, and accompanied by proof of purchase.
6.3. Refunds will be processed based on the original payment method within [Specify Refund Processing Time].
6.4. Shipping costs for returns are the customer’s responsibility unless the return is due to an error on our part.
7. Warranty & Liability
7.1. Some products come with manufacturer warranties; details will be provided upon request.
7.2. Zemaro Tech Store is not liable for damages arising from misuse, improper installation, or unauthorized modifications of products.
7.3. Our liability is limited to the purchase price of the product.
8. Privacy Policy
8.1. We respect your privacy and handle personal data in accordance with our Privacy Policy.
8.2. By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.
9. Governing Law
9.1. These terms are governed by and interpreted under the laws of Kenya.
9.2. Any disputes arising from these terms shall be resolved in Kenyan courts.
10. Contact Us
For any inquiries regarding these Terms & Conditions, you can contact us at:
Email: sales@zemarotechstore.co.ke
Phone: +254708587465
Address: 655 – Kai Plaza, 4TH FLR, RM 3, OPP. ODEON CINEMA, NAIROBI