Returns & Refunds Policy 

Zemaro Tech store accepts returns within 14 days of purchase. The Items must be unused, in their original condition and packaging, and accompanied by proof of purchase.

Non-Returnable Items

• Downloadable software
• Personalized/ custom made goods

Refunds

Once your return is received and inspected, we will notify you by email.
Approved refunds will be processed to the original payment method within 7 business days.

Late or Missing Refunds

If your refund is delayed, please check with your bank or card provider.
For assistance, contact sales@zemarotechstore.co.ke.

Sale Items

Sale or discounted items are non-refundable.

Exchanges

We only replace items that are defective or damaged.
Email sales@zemarotechstore.co.ke or call 0708 587 465 to request an exchange.

Return Shipping

Customers are responsible for return shipping costs. Shipping fees are non-refundable.
For high-value items, we recommend using a trackable shipping service.

 

Contact Us

Emails ; sales@zemarotechstore.co.ke
 Calls ; 0708 587 465
 Location ; Town House, 4th Floor, Room 406